IT Outsourcing

The sourcing lifecycle can be a complex and time-intensive process, requiring meticulous planning, precise execution, and continuous optimization to maximize value. At Multithread, we have developed agile and flexible outsourcing models that leverage top-tier expertise, ensuring efficiency, innovation, and business growth.

Our Key Outsourcing & Managed Services Solutions:

✅ Comprehensive Technical Support

• End-User Support: FMS solutions, including a fully managed service desk for seamless issue resolution.
• Post-Sales Support: Ensuring continuous assistance and optimal system performance after deployment.

✅ Operations & Workforce Management

• Staff Augmentation Services: Providing skilled professionals to meet evolving business demands.

✅ Managed IT Services

• Infrastructure Support: Covering compute, networking, unified communications (UC), security & surveillance devices (S&S), and data centers (DC).
• Application Support: Managing databases (DB), email systems, SharePoint, and other enterprise applications.